LuckyMister KYC & AML Policy

This Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Know Your Customer (KYC) policy sets out how LuckyMister meets regulatory requirements in the United Kingdom. KYC and ID verification are used to confirm the account holder’s identity, protect personal data, and prevent misuse of gambling services. The policy explains identity check processes, security measures, and reporting obligations in line with the UK Gambling Commission’s Licence Conditions and Codes of Practice, the Money Laundering Regulations 2017, the Proceeds of Crime Act 2002, the Terrorism Act 2000, and relevant guidance.

Purpose of KYC & AML

LuckyMister applies KYC and AML controls to verify identity, deter fraud, and combat financial crime under UK law. These measures promote user safety and uphold transparent, lawful operation.

  • Fair play and equal conditions for all users
  • Account protection supported by proportionate security measures
  • Transparency about identity check requirements and document submission
  • Compliance with licensing and AML regulatory requirements
  • Prompt handling of concerns about suspicious activity

KYC Requirements

Every new account holder must complete identity check and ID verification before access to certain services. Further checks may be required to satisfy AML and CTF obligations.

  • Government-issued photo identification showing full name, date of birth, and photograph
  • Proof of residential address dated within a recent period
  • Confirmation of ownership of any payment method used on the account

AML Measures

LuckyMister implements AML controls designed to prevent money laundering and other illegal activity. Controls are applied proportionately and consistently to protect users and the integrity of the service.

  • Transaction monitoring across deposits, wagers, withdrawals, and patterns over time
  • Automated detection rules alongside manual reviews by trained staff
  • Enhanced due diligence for higher-risk events, including source-of-funds or source-of-wealth checks
  • Review of large or unusual transfers, rapid movement of funds, and activity spikes
  • Customer risk scoring and periodic reassessment throughout the relationship
  • Screening against sanctions and politically exposed person (PEP) lists
  • Reporting to competent authorities where required by law and guidance

Prohibited Activities

To support KYC and AML controls, certain behaviours and transactions are not allowed. Breaches may result in enforcement action under applicable rules.

  • Operating or attempting to operate multiple accounts (multi-accounting)
  • Submitting forged, altered, or stolen documents
  • Laundering attempts or any effort to conceal the source of funds
  • Manipulating systems or games, or interfering with fair play
  • Sharing, selling, or otherwise transferring account access
  • Using payment instruments or wallets belonging to third parties
  • Misrepresenting or concealing identity or beneficial ownership

Consequences of Non-Compliance

Violations of this policy or of UK regulatory requirements trigger proportionate enforcement.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities

Users must ensure that all personal data supplied is accurate and kept up to date. Identity check requirements must be completed promptly, and any request for additional document submission should receive a timely response. Only payment methods owned and controlled by the user may be used on the account. Any suspected suspicious activity must be reported to customer support without delay. Users are expected to cooperate in AML reviews and to act in line with safer gambling guidance.

Fair Play and Transparency

The platform is committed to fair play and transparency to protect users and maintain a secure environment. These principles support account protection and sustained user safety.

  • Compliance with KYC and AML standards and UK regulatory requirements
  • Confidentiality and protection of personal data in line with data protection law
  • Ongoing monitoring for indicators of suspicious activity
  • Prevention of manipulation, unfair behaviour, and market or game abuse
  • Accessible user support on safety and AML/KYC matters
  • Shared responsibility between the platform and users
  • Equal conditions and impartial application of rules for all users

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